To provide the best service to our customers, and to ensure ongoing advancement within the industry, we are focused on attracting, developing, and retaining the best people.  We are dedicated to improving the well-being of our employees and all those involved in the wider supply chain, by:

  • Maintaining and constantly improving safe working standards
  • Ensuring equal opportunities and promoting a diverse culture
  • Supporting the rights of all workers
  • Strengthening working relationships within community groups
  • Sharing knowledge across the sector to enable continuous improvement


To continue to provide a beneficial service to our customers and the wider population, and to enhance industry standards and public image, we are focused on ensuring positive relationships within communities wherever we work. We are dedicated to providing continuous value to local communities by:

  • Respecting and supporting the local neighbourhood
  • Providing clear communication channels
  • Quickly addressing and resolving complaints
  • Engaging in local education programmes
  • Nurturing local trades


To ensure that our services are continually improving, we are committed to minimising the environmental impact of our work and promoting environmentally positive innovations. We are dedicated to developing increased care and attention to the environment by:

  • Making environmental concerns central to all our processes
  • Cutting down waste generation
  • Encouraging better practice within the sector
  • Demonstration continues innovation through case studies
  • Minimising the consumption of resources